Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).

Visit NHS Every Mind Matters for advice, practice advice and support groups.

If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.

Get urgent support now.

Mental Health Support Numbers

• 24/7 Support & Connect – 24 hours: 0800 0126549
• Samaritans – 24 hours: 116 123
• National Domestic Abuse Helpline 24 hours: 0808 2000 247
• Shout (Confidential 24/7 text service): text SHOUT to 85258
• AWP 24/7 Mental Health Response line: 0300 3031320
• Kooth Online Counselling for 11-18 year olds Kooth.com

Keeping Active

To stay fit and healthy whilst at home, try the NHS Home workout videos.

Pharmacy Opening Hours

Please see local pharmacy opening times during the Covid-19 pandemic.

Advice for patients with pre-existing conditions

• Macmillan – Cancer and coronavirus
• Asthma UK – What to do if you have asthma
• Blood Cancer UK – Information for people affected by blood cancer
• Diabetes UK – Coronavirus and diabetes
• Kidney Care UK – Guidance for patients with kidney disease

Patients with Learning Difficulties

• Keep Safe – Useful easy read resources on how to stay safe during coronavirus
• COVID-19 Symptom Presentation in those with Learning Disabilities

Guidance on Face Coverings

We are unable to provide letters to our patients to provide exemptions from wearing face coverings. Please read this Government guidance for more information.

Isolating at Home Safely

The Isolating at Home Safely Leaflet is for patients with suspected coronavirus who have not been admitted to hospital and will be isolating at home.

Multi-language COVID-19 advice videos for patients

Languages available on YouTube at this point are: Pashto, Kurdish Sorani, Arabic, Farsi, Albanian, Urdu, Bengali, Tigrinya, Somali, Punjabi, Chinese (Cantonese and Mandarin) and Turkish.

Advice for Vulnerable Patients

• Guidance on shielding and protecting extremely vulnerable people
• How to get support for extremely critical vulnerable person
• Advice for people at higher risk – those who are 70 or older, are pregnant or have a condition that increases the risks from coronavirus.
• Pregnancy advice
• How to access groceries and online shopping
• Healthy shielding – guidance for those who are clinically extremely vulnerable to coronavirus and have been asked to shield during the pandemic.
• Domestic Abuse COVID-19 Campaign

Guidance for Parents and Carers

• Information about Schools Universities and Nurseries.

Helpful Videos

Here are some helpful videos for patients struggling with the technology of online consultations and sending the practice photographs:

• How to use video consultations
• How to send a photo back to practice using accuRx
• How to help patients take better images of their throat